01 / Properties & portfolio
A clearer picture of every property.
We’re aiming to bring property details, service history and current work together, so your team can understand what a property needs without searching across disconnected records.
What we’re aiming to create
- Property profiles linking the agency, relevant people and service history.
- Portfolio views, search and filters to help teams manage larger property lists.
- Status indicators and a planned map view to highlight work needing attention.
Planned capability · In development
02 / Jobs & progress
Keep everyone connected to the work.
We’re developing a workflow that follows a job from the PM’s request through supplier acceptance, progress updates and completion. The aim is to reduce chasing and make responsibilities clearer.
What we’re aiming to create
- Requests linked to the property, service and supplier.
- Supplier confirmation and job-stage updates visible to the relevant team.
- Completion records, invoices and certificates connected to the job.
Planned capability · In development
03 / Supplier directory
Find the right people for the property.
The planned directory will help agencies and PMs understand who is in the network, what they do and where they work, with useful information to support a suitable choice.
What we’re aiming to create
- Browse by service category, coverage and business name.
- View supplier profiles, contact details and relevant credentials.
- Recommend suppliers or tell us where a service or coverage gap exists.
Planned capability · In development
04 / Documents & records
Keep the evidence with the property.
We aim to give authorised users a central place for the documents behind property work, helping teams retrieve records and understand their context.
What we’re aiming to create
- Invoices, certificates, reports and service documents linked to the correct job.
- Property history that stays useful beyond a single work request.
- Access organised around the agency, PM and supplier roles involved.
Planned capability · In development
05 / Payments, credits & reporting
Understand participation and its benefits.
We’re planning clear records of eligible work, participation fees, agency payments and the agreed PM allocation, alongside available credits and reporting.
What we’re aiming to create
- Agency and PM views of the allocations relevant to them.
- Payment and credit records with the applicable participation arrangements.
- Reporting that helps members understand activity and how benefits can be used.
Planned capability · In development
06 / Messages
Keep conversations connected.
The aim is to keep communication close to the property, job and people involved, making it easier to find updates and follow the context of a request.
What we’re aiming to create
- Conversations associated with a job, property or supplier relationship.
- Updates and notifications that help the relevant people follow progress.
- Separate role-based workspaces with access suited to each participant.
Planned capability · In development
07 / Training & events
Develop your people and connect with the industry.
We aim to bring supplier-led learning, specialist PM training and partner events into one place, shaped by what members need in their working day.
What we’re aiming to create
- Discover planned workshops, practical sessions and industry events.
- View confirmed dates, formats and participation details.
- Explore bookings and eligible credit use as these capabilities develop.
Planned capability · In development
08 / Practical resources
Useful knowledge when you need it.
We’re developing a place for practical learning materials and resources contributed through suppliers, PM trainers and industry partnerships.
What we’re aiming to create
- Browse learning materials by topic and service category.
- Access demonstrations and resources as partner content becomes available.
- Suggest topics that would help your team handle real property-management challenges.
Planned capability · In development
09 / Feedback & support
Your experience helps improve the network.
We want agency, PM and supplier feedback to help improve both service delivery and PropertyPlus itself, with a clearer way to raise concerns and suggest changes.
What we’re aiming to create
- Share service feedback and recognise good work.
- Raise concerns or request support from PropertyPlus.
- Suggest improvements that benefit agencies, PMs, suppliers and landlords.
Planned capability · In development
